The data controller is Butr Inc. (Québec enterprise no. 1174469701, Montréal, Québec, Canada), operating these promotions for the artists ARCH, Nico de Andrea, and partners we work with. For any privacy request — access, correction, deletion, or to reach our Privacy Officer — write to support@arch.music. We respond within 30 days.
This policy covers every contest, vote, giveaway, sweepstakes, presave campaign, and fan-signup we run from time to time across our arch.music sites. The exact fields collected vary by promotion, but they fall into these categories:
| Data | When | Why |
|---|---|---|
| Phone number | On entry / signup | To verify you (one-time code), enter you in the promotion, and — only with your consent — send marketing texts |
| Name | On entry / signup | To identify entrants, contact winners, and personalize messages |
| Email address | On entry / signup | To confirm your entry, contact you about the promotion, and — only with your consent — send marketing emails |
| Shipping address | Only if you win a physical prize | To deliver the prize |
| Contest actions you complete | During a promotion | To award entries (e.g. saving a track, following, voting, sharing) and prevent fraud/duplicates |
| Technical data (IP, device/browser, referrer) | When you use the site | Security, fraud prevention, and basic site operation |
| Ad-measurement data (see §7) | Where you allow it | To measure which ads led to entries |
If you're in the EEA or UK, we rely on:
We only send marketing messages to people who opt in. Each promotion records the consent you gave, when, and for what channel. Marketing consent is always optional and separate from entering — you can enter a contest without agreeing to ongoing marketing.
Ending marketing does not remove you from a promotion you already entered, and we may still send you essential service messages about that promotion (e.g. that you won).
We do not sell your personal information. We share it only with service providers who help us run promotions, under contract and only for that purpose:
We may also disclose data if required by law, or to protect our rights, safety, or the integrity of a promotion.
We're based in Canada and use providers in the United States and elsewhere, so your data may be processed outside your country. For transfers out of the EEA/UK, we rely on the European Commission's Standard Contractual Clauses (and the UK Addendum) with our providers, plus their own safeguards. Canada is recognized by the EU as providing adequate protection for commercial data.
Our sites use a small number of essential first-party cookies/local storage to run the site, remember your entry progress, and prevent fraud. These are always on because the site can't function without them.
Where enabled for a promotion, and subject to your consent where the law requires it, we also use:
You can reject optional cookies to stop browser-side Pixel tracking, control ad tracking in your device/browser settings, and adjust your Meta ad preferences in your Meta account. We honour Global Privacy Control (GPC) signals where applicable.
Correction note: earlier versions of this policy described our sites as "tracker-free." That is no longer accurate now that we measure ad performance with the Meta Pixel/CAPI as described above. This section reflects what we actually do.
We keep promotion entry data for as long as needed to run the promotion, confirm winners, fulfil prizes, and meet legal/record-keeping obligations (typically up to 24 months after a promotion ends), then delete or anonymize it. Marketing contacts are kept until you opt out, after which we keep a minimal suppression record so we don't message you again. Consent logs are kept as proof of compliance.
Depending on where you live (GDPR/UK GDPR, Québec Law 25, Canada PIPEDA, and similar laws), you can ask us to:
To exercise any right, email support@arch.music. EEA/UK users may also complain to their local data-protection authority; Québec users may contact the Commission d'accès à l'information du Québec.
Our promotions are intended for adults 18 and older and are not directed to minors. We do not knowingly collect data from anyone under 18. If you believe a minor has given us data, email support@arch.music and we'll delete it.
We use industry-standard measures (encryption in transit, access controls, hashing of identifiers shared for measurement) to protect your data. No system is perfectly secure, but we take reasonable steps and will notify you and regulators of a breach where the law requires.
We may update this policy as our promotions and tools change. We'll post the new effective date here, and for material changes affecting marketing, we'll ask for fresh consent where required.
Butr Inc. — Montréal, Québec, Canada. Privacy Officer reachable at support@arch.music for any privacy question, request, or complaint.